Returns and Exchanges

We work hard to send out high quality products that all of our customers will love, but occasionally a size or style just doesn't work out. If that is the case for you, please contact us at noxxaz@yahoo.com within 7 days of receiving your package for more information on a return or exchange.  

Exchanges: 

To exchange your product, you should first contact us at noxxaz@yahoo.com within 7 days of delivery. If you need a different size we are happy to exchange your item considering the item is unworn, in new condition and size you need is currently available. You will be responsible for paying for your own shipping costs for returning your item, but we will cover the costs of shipping the new item back to you (on the first occurrence). If you wish to exchange for another product, you may return your item for a store credit of the original purchase price. Credits are issued in the form of a coupon code that you can use on your next purchase, these coupons cannot be combined with any other discounts and are valid for 60 days. 


Returns: 

To return your product, you should first contact us at noxxaz@yahoo.com within 7 days of delivery. To be eligible for a return, your item must be new, unworn and in the original packaging. Please note that if the item is not received in new condition (ex: signs of wear, wrinkled, perfumes, etc), it will not qualify for a refund. If your refund is approved, a credit will be applied to your original method of payment.

Sale items:

Sale items cannot be returned or exchanged, thank you for understanding.

Return Shipping:

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. When returning an item, please consider a trackable shipping service to ensure delivery. Although it is very rare, we are not responsible for packages that do not arrive or are lost in transit.
Sizing & Fabric Types

BEANIE SIZING

If you want the hat to fit right away, we recommend ordering by current age or measuring. Our beanies are very stretchy, therefore they tend to run on the bigger size and fit longer than the suggested age groups. Because we use a wide variety of knit fabrics, each beanie may fit and feel slightly different. All beanies can be worn folded up at the bottom for a slightly smaller fit with less slouch and a "cuffed" look, or unfolded for extra slouch.

***For newborn photos or coming home outfits please order the NEWBORN size.The infant size will not fit until your baby is at least a couple months old.***

Newborn: Fits most from birth - 3mo (Head sizes 13"-16")
Infant: Fits most from 3mo - 9mo (Head sizes 15"-18")
Toddler: Fits most from 6/9mo - 3/4yrs (Head sizes 18"-21")
Youth: Fits most from 3/4yrs - Adult Small (Head sizes 19.5"+)
Adult: Unisex (Head sizes 22"+)
 

 

FABRIC TYPES

>> Signature Style - Our original design! These are made from only 1 layer of fabric, this makes them super lightweight and breathable.These are great for year round wear, but are most popular for spring, summer and fall. They tend to fit slightly smaller than other fabrics. 

>> Jersey Knit – These beanies are going to be very thin, lightweight and stretchy. This fabric is similar to what most “leggings” are made from. They are great for year round wear and best for when you just need a little something over your ears, without overheating. They run true to size or slightly bigger because they are so stretchy.

>> Sweater Knit – These beanies are going to be a little thicker than the jersey knit, but still light-mid weight and great for year round wear. These are most popular for fall and spring weather, as well as winter in places that don't get too cold. Some sweater knits fit smaller than others and we always try to note this in the listing.

>> Ribbed Knit - This fabric is the same as our sweater knit, except with a ribbed look/texture. 

>> Cozy Sweater Knit – This fabric is the same as our sweater knit, except it has a “fuzzy” feel to the outside for added warmth. These beanies are soft and very stretchy. These are the "warmest" beanies we offer and are popular for the fall and winter months.

*All fabrics are made from any combination of polyester/cotton/rayon/spandex/wool. If you need more information on a specific beanie for allergy reasons just let us know!